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How To Add The Client Reference To The Matter Number

Objective:

  • How to add a unique client number to my numbering.

Environment:

  • Clio Web App

Additional Information:

If you have already created a Matter and you change the Matter Numbering following the steps you will need to edit the Matter and choose to Update the Matter Display. 

Updating the Client Reference Number will not update your Matter Naming convention. 

Procedure:

  1. Go to Settings
  2. Select Practice
  3. Select Matter Numbering 
  4. From the dropdown pick Matter Description 
  5. Go back to the Matter 
  6. Click Edit 
  7. In the Matter, Description add the unique Client Reference Number 
  8. Then scroll down and Update Matter
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