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Two Factor Verification Code is Incorrect


  • Error 'Your verification code was incorrect'
  • 2FA Codes aren't working
  • Time Zone must be set to Automatic


  • Google Authenticator app
  • iOS
  • Android
  • Clio web app

Additional Information:

Combined steps for iOS and Android

Please note that some devices may not have Automatic as a choice, as it is already set to Use Network Provided to provide the local time and zone.


Device's time zone is not set to Automatic


  1. Go to Settings
  2. Select General or General management
  3. Select Date & Time
  4. Choose Automatic  or Set Automatically 

For more steps on how to resolve, click here


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