Issue:
- Error "Your verification code was incorrect"
- 2FA codes are not working
Environment:
- Authenticator app
- iOS
- Android
- Clio web app
Additional Information:
Please note that some devices may not have Automatic as a choice, as it is already set to Use Network Provided to provide the local time and zone.
Cause:
Device's time zone is not set to automatic.
Resolution:
- Go to Settings
- Select General or General management
- Select Date & Time
- Choose Automatic or Set Automatically