Two Factor Verification Code is Incorrect

Issue:

• Error 'Your verification code was incorrect'
• 2FA Codes aren't working
• Time Zone must be set to Automatic

Environment:

• Google Authenticator app
• iOS
• Android
• Clio web app

Additional Information:

Combined steps for iOS and Android

Cause:

Device's time zone is not set to Automatic

Resolution:

1. Go to Settings
2. Select General or General management
3. Select Date & Time
4. Choose Automatic or Set Automatically