Issue:
- Error 'Your verification code was incorrect'
- 2FA Codes aren't working
- Time Zone must be set to Automatic
Environment:
- Google Authenticator app
- iOS
- Android
- Clio web app
Additional Information:
Combined steps for iOS and Android
Please note that some devices may not have Automatic as a choice, as it is already set to Use Network Provided to provide the local time and zone.
Cause:
Device's time zone is not set to Automatic
Resolution:
- Go to Settings
- Select General or General management
- Select Date & Time
- Choose Automatic or Set Automatically
For more steps on how to resolve, click here