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Two Factor Verification Code is Incorrect


  • Error "Your verification code was incorrect"
  • 2FA codes are not working


  • Authenticator app
  • iOS
  • Android
  • Clio web app

Additional Information:

Please note that some devices may not have Automatic as a choice, as it is already set to Use Network Provided to provide the local time and zone.


Device's time zone is not set to automatic.


  1. Go to Settings
  2. Select General or General management
  3. Select Date & Time
  4. Choose Automatic  or Set Automatically 


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