Learn how legal professionals use technology to adapt to consumer expectations in the 2021 Legal Trends Report

How Do I Void a Credit Card Payment through the LawPay Integration?


  • Accidentally recorded a Credit Card transaction and need to void it
  • Reverse a Credit Card Payment


  • Clio Manage

Additional Information:

There is a limited time window in which the Void option will be available. Payment processing can take 24 to 48 hours and the Void option will only be available within the Authorized state before the payment has been Completed.

If Void is not available, you can perform a Refund


  1. Navigate to the Bill
    • (via the main Bills tab or the Bills subtab within a Contact/Matter)
  2. Select View or the Invoice Number to open the Invoice
  3. Select the Online Payments tab
  4. Locate the desired transaction and select Void


Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality