The Clio Cloud Conference is happening October 26-29. Save your spot.

The Client has Paid a Bill, but the Payment Hasn't been Processed


  • The credit card hasn't been processed after 48 hours 


  • Clio Manage

Additional Information:



  • Sometimes a Payment does not get processed due to insufficient funds but there is no way of us knowing that unless we reach out to LawPay.


  • Contact LawPay Support at 800.459.5798, they are able to provide you with more information about if the transaction went through or not. 
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality