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The Client has Paid a Bill, but the Payment Hasn't been Processed


  • The credit card hasn't been processed after 48 hours 


  • Clio Web App

Additional Information:



  • Sometimes a Payment does not get processed due to insufficient funds but there is no way of us knowing that unless we reach out to LawPay.


  • Contact LawPay Support at 800.459.5798, they are able to provide you with more information about if the transaction went through or not. 
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