How Do I Give Clio Support Remote Access to My Clio Manage Account?

Objective:

• Authorize Clio to remotely access my Clio
• Let Clio Support log into my Clio account

Environment:

• Clio Manage

Additional Information:

Clio Support will send an automated email from info@clio.com. If you do not receive the email, wait five minutes, and if you do not see the email check your spam filter. A single access grant is valid for 2 weeks and will expire 72 hours after it is first used

Procedure:

1. Click the link provided in the "Requesting Access" email
2. If you have not logged into Clio, log into Clio
3. Click Yes, I consent