How Long Does it Take For Clio to Create a Matter Folder in 3rd Party Document Syncs

Objective:

• Folder not created in Document Syncs
• Can't find the Client or Matter folder in my documents program

Environment:

• Clio Web App
• Box.com
• Dropbox
• Google Drive
• Microsoft OneDrive

Additional Information:

You can immediately create a Matter folder in a 3rd party document sync by clicking the Create Folder button in the Documents subtab of that Matter.

Answer:

Clio should create a Client and Matter folder within 5 minutes of the Matter being created in Clio.