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KCS - How Long Does it Take For Clio to Create a Matter Folder in 3rd Party Document Syncs


  • Folder not created in Document Syncs
  • Can't find the Client or Matter folder in my documents program


  • Clio Web App
  • Dropbox
  • Google Drive
  • Microsoft OneDrive

Additional Information:

You can immediately create a Matter folder in a 3rd party document sync by clicking the Create Folder button in the Documents subtab of that Matter.


Clio should create a Client and Matter folder within 5 minutes of the Matter being created in Clio. 

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