KCS - Is There a Limit to the size of Documents I Can Download?

Objective:

  • Download Documents in bulk
  • Batch download document
  • Why are documents taking so long to download? 
  • How many documents can I download at once
  • Download limit for document folders

Environment:

  • Clio Web app

Additional Information:

n/a

Answer:

Yes, when downloading an individual file, the maximum file size is 10GB (the same as maximum file size that can be uploaded).

When downloading multiple files, the maximum combined total of all files being downloaded is 1GB but the maximum size of any individual file in a batch is 250MB. If you need to download files that are between 250MB and 10GB, then they will have to be downloaded individually.

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