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My Merge Fields Don't Copy Over to Word When I Use the Clipboard Function

Issue:

  • Users can not paste merge fields into other programs (i.e. Microsoft Word) using the Clipboard function in Clio

Environment:

  • Clio Web App

Additional Information:

n/a

Cause:

Flash isn't installed on the computer or Flash isn't enabled in the website browser. 

Resolution:

  1. Click here to make sure Flash is installed on your computer and enabled in your web browser

 

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