This article may be out of date!
Visit the New Knowledge Center

Archiving Internal / Secure Messages

When in your Inbox on the Communications tab, you can view all internal / secure messages that you have sent or received. If you have a lot of internal messages, you may want to archive some of them so that they aren't cluttering your Inbox (but so that they can still be referenced). This article will detail the steps to archive internal / secure messages.


Archiving internal / secure messages
Viewing archived internal / secure messages

Archiving Internal / Secure Messages

1. In the Communications page, go to the Internal / secure messages tab.


2. On the internal message you want to archive, click the dropdown menu and then select Archive.


3. A modal is displayed warning you that the message will be permanently removed from the Inbox. Click Archive thread to continue.


Viewing Archived Internal / Secure Messages

By default, the Inbox displays only unarchived internal / secure messages. You can change the Filter settings in order to view archived internal / secure messages.



Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality