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Issue: Time Entries Show a Rate of $0 After Switching From Contingency to Hourly Billing


  • After changing a Matter's Billing Rate from Contingency to Hourly, all existing time entries show a rate of $0. In Time Entry, The Rate Hierarchy defaults to Activity Description Flat Rate, even though no Description has been selected


  • Clio Manage

Additional Information:

  • N/A


Switching from a Contingency to an Hourly Billing Rate does not automatically change the Rates for existing Time Entries



  1. Edit Time Entry
  2. Click the User drop down menu
  3. Select a different User
  4. Re-select the proper User
  5. This will refresh the Billing Rate for this Entry
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