KCS - I sent emails via Maildrop from an email before adding it as an Alias, will I need to resend them?

Objective:

  • Emails sent from a non-alias.
  • If a blocked email address is added as a User's alias, will the email be released?
  • Does Clio release forwarded emails once the address has been made an alias?

Environment:

  • Clio Web App
  • Maildrop

Additional Information:

Emails sent from an unapproved email using Maildrop will not be successful. To add an alias, follow the steps listed here.

Answer:

Yes, you will have to resend them.

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