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Receiving a Decline Message When Trying to Process a Credit Card


  • Declined Error Message via Clio Payments 
  • Receiving an Error Message when processing a credit card via LawPay 


  • Clio Web App 

Additional Information:

The decline message is received within 24-48 hours.


  • The client may have insufficient funds or is being prevented from processing their credit card by their bank. 


  • Tell the client to call their bank. The phone number is listed at the back of their credit card.  
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