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Why Does My Firm Address Include "United States" on My Bill?

Objective:

  • Some invoices show United States in Firm address
  • Remove country from address field on bill
  • Remove the country field from a Bill

Environment:

  • Clio Manage

Additional Information:

The country is auto-populated from your Firm address entered in Account Settings. While there is no option to completely remove the country at this time, the country will be hidden so long as the Firm and the Client are both listed as being in the same country. 

Answer:

The Firm's country (ex. United States) will only show on a Bill if there is a mismatch between the Firm's listed country and the Client's listed country, or if there is no address listed for the Client. 

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