Objective:
- Do I have to delete my credit card information before cancelling my account?
- What happens to my credit card information after I cancel?
Environment:
- Clio Manage
- Clio Grow
Additional Information:
- Should you wish to reactivate your account within 90 days of it being canceled, you do not need to change your credit card information unless it's changed
Answer:
No, your credit card on file is not deleted from our system, but the minute you cancel your account you lose access which means you are no longer charged going forward.