KCS - Can I cancel my account at any time?

Objective:

  • Penalty for cancelling account

Environment:

  • Clio Web App
  • Settings

Additional Information:

There are no refunds for cancelling an account.

Answer:

You can cancel whenever you would like. Clio charges for the upcoming month, not the previous month. This means you have already paid for the period you are using Clio for. If you cancel your account, you will not be charged for the upcoming payment, but you will not receive a refund for the time remaining on your account. 

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