- When the Maildrop communication does not have a Matter associated.
- Forward communications into Clio
- Saving emails into Clio
- Clio Manage
To find the Account wide Maildrop address, please see: Account wide Maildrop Address
There are two addresses to forward email communications to- one for each specific Matter, and an account wide email. The account wide email brings communications to the main communications tab, without a Matter number assigned to it.