Objective:
- When the maildrop communication does not have a Matter associated.
Environment:
- Clio Web App
- Communications
- Contacts
Additional Information:
To find the Account wide Maildrop address, please see: Account wide Maildrop Address
Answer:
There are two addresses to forward email communications to- one for each specific Matter, and an account wide email. The account wide email brings communications to the main communications tab, without a Matter number assigned to it.