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Why Can't I Delete a Group?

Objective:

  • No Delete button for my Group
  • I want to delete a duplicate User Group but I can't see a Delete button

Environment:

  • Clio Manage

Additional Information: 

  • To find Matter Permissions for all of your Matters see here.
  • If this is a duplicate Group, to make things easier, you will want to rename one of the Groups so that you can differentiate them and follow the instructions below to re-assign. 

 

Answer:

A Group cannot be deleted if a Matter's Permissions use that Group. For more information on how to access and re-assign Permissions from a Matter see here. Once all Matter's Permissions no longer use that Group, the Delete button will reappear. 

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