Issue:
- Deleting Bills
- Cannot delete a Bill
Environment:
- Clio Manage
Additional Information:
n/a
Cause:
- Once it's in an Awaiting Payment state, you can only Void the invoice. To be able to Void an invoice, complete the following steps.
Resolution:
- Once it's in an Awaiting Payment state, you can only Void the invoice.
- Ensure all Credit Notes are removed. For instructions on removing Credit Notes, click here.
- Ensure all Payments are removed. For instructions on removing Payments, click here.
- If you still cannot delete the invoice, ensure that invoice has a Client or Matter associated.