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Why Can't I Reauthorize My Document Storage Sync?

Objective:

  • Document Sync not working
  • Can't reauthorize Box sync
  • Can't reauthorize Dropbox sync

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

You need to have administrative permission to reauthorize the Document Sync. If you cannot reauthorize the sync, you may want to have an account administrator re-enter the credentials for the Document Sync account.

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