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KCS - iOS App isn't working


  • iPhone app is broken


  • iOS App

Additional Information:

Ensure your iPhone is iOS 8.0 or higher

Do not uninstall and reinstall the app as a troubleshooting step


Though there are many potential causes for this, clearing the cache we find fixes most visual issues. Please give these troubleshooting steps a try before reaching out to Support.


  1. Click More towards the bottom of the screen
  2. Select Settings
  3. Click the red Sign Out of Clio button
  4. Enter in your credentials
  5. Click Sign In



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