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Clio for Co-Counsel was formerly called Clio Connect. (North American accounts only)
It remains Clio Connect for EMEA customers.
If you are looking for support articles on our enhanced client portal, Clio for Clients, access them here.
Internal messages were formerly called secure messages. (North American accounts only)
It remains Secure Messages for EMEA customers.

I Don't See how to Make a Payment in Clio Connect

Objective:

  • Pay Bill through Clio Connect
  • Make Bill Payment 

Environment:

  • Clio Manage
  • Clio Connect

Additional Information:

If the firm has not set up Online Payments, they may prefer a different method of payment. It is best to contact them directly. 

Answer:

The 'Pay Bill' option will only be available if the firm has set up Online Payments and if the Bill that they have shared with you is in an Approved state. 

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