Objective:
- Will the transaction fee be refunded if the Clio Payment is refunded?
- If I refund part of a payment will I still be charged the processing fee for the full amount?
- Will the transaction fee be voided if the Clio Payment is voided?
- If I void a payment will I still be charged the processing fee for the full amount?
Environment:
- Clio Payments
Additional Information:
A refund will not create any additional processing fees.
A void will not create any additional processing fees.
Answer:
A refund will not negate any processing fees that were already charged on the initial transaction.
A Void will negate initial processing fees seeing that the transaction did not complete.