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Why Does the Firm Feed Show That I Moved a Document Folder When I Did Not?


  • Why do I see another user making changes in the Timeline JUST after or as I am making some?
  • Why does Clio show that I moved a Document Folder at a time when I was not even using Clio? 


  • Clio Manage

Additional Information:

Clio's Documents features were designed as a standalone product with lot of the back-end workflows treating it like a separate entity, with the Clio Account Owner considered the owner of that entity as well. 


Due to the way that Clio's Document features were designed, any changes that will affect the document folder structure, such as changing the client on a matter, will be reflected on the Firm Feed as if the change was made by the Account Owner.

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