Why Is Future-Dated Interest Showing on my Bill's Detailed Statement?

Objective:

  • Why are interest charges being displayed with a future date?
  • Why is future interest charges showing on my bills?
  • Why does a wrong date populate on interest at the bottom of my invoice?

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

If you have the Detailed Statement included within your Bill Theme, this will include the Interest On Other Invoices section. This section will not list the date that the interest was added to the other Bills. The dates listed in this section appear in the Due On column and they reflect the next date that interest will be charged, based on your Payment Profile assigned to the Contact. It is expected that the interest charge is to be paid before its due date to avoid further interest from being added to the Bill.

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