2017

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KCS - Why aren't my Trust Sync Transactions Pushing to Quickbooks Online?

Objective:

  • My Trust sync is not working 

Environment:

  • Clio Web App 

Additional Information:

  • n/a 

Answer:

  • After the sync has been turned on, transactions will only sync from Clio to Quickbooks Online, if the transactions are entered and dated after the sync has completed initializing. Once you turn on the sync, it takes 24 hours for the sync to complete. 
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