Does your firm need to work from home due to COVID-19? Check out these key resources.

How to Reset Your Password


  • Update a Password if I Can't Remember my Password
  • Can't login
  • Cannot login
  • Change Expired Password
  • Forgot my Password
  • Need a New Password
  • Reset password


  • Clio Manage

Additional Information:

  • Error message: Couldn't log you in with that email/password combo. If you're stuck, you can reset your password.
  • You must be logged out of Clio in order to complete these steps.
  • This process works for both Clio users and Clio Connect.


  1. Go to Clio ( or or click on the Clio Connect link in your email. 
  2. Click on Forgot Password.
  3. Enter the email associated with your account in the Email field.
  4. Click on Reset Password.
  5. Open up your email inbox (Check your spam/junk folders if not delivered within a minute)
  6. Locate and open the email titled You have requested to change your password; if you see multiple emails, select the newest one available.
  7. Click the link in the email.
  8. Enter your updated password into the grey New password field.
  9. Type it in again into the grey box Confirm new password field.
  10. Click on Reset Password.
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality