Issue:
- LAW_FIRM_MATTER_ID Error
Environment:
- Clio Manage
- LEDES Submission Portal
Additional Information:
n/a
Cause:
Matter Name/Number in Clio is longer than 20 characters
Resolution:
Ensure the Matter Name/Number is shorter than 20 characters by:
Downloading the LEDES file and modifying the Matter ID. For instructions, click here.
or
Reading the instructions on how to update the Matter Numbering for a single Matter, click here.
or
To ensure all your Matter Numbering is set up to only have 20 characters for future Billing, contact Support at 1-888-858-2546 x2.