How to Access a List of Client Email Addresses

Objective:

• Create Client Contact Report
• Contact Information Report
• Contact Export
• Email Addresses Report
• Send Mass Email

Environment:

• Clio Manage

Additional Information:

What is the Difference Between the Contact Information Report and a Contact Export?

Procedure:

This information is available in both the Contact Export and the Contact Information/Client Contact Report. 

Contact Export

1. Go to Contacts
2. Choose between All, People or Companies
3. Optionally, use the Filter at the top-right to restrict the list based on Clients only, or a Custom Field
4. Click on Export at the bottom of the page
5. Choose an Output Format (PDF includes just the details visible within the list on the Contacts page, CSV includes all fields, including Custom Fields)
6. Click Export
7. Click Download

Contact Information Report

1. Go to Reports
2. Select Contact Information (under Matter Reports)
3. Choose whether to include clients of All Attorneys (All Solicitors) or just those of a particular Responsible Attorney (Responsible Solicitor)
4. Choose a factor to Group Results By (Client, Practice Area, or Attorney/Solicitor)
5. By default, the list will only include Clients with Open Matters but you can also choose to Include Pending Matters and/or Include Closed Matters
6. Select Practice Area to just include Clients with Matters in that area, or choose All
7. Choose an Output Format (the same columns will be included on Web, PDF and CSV)
8. Click Generate Report