Issue:
- Unable to Update Login Email Address
Environment:
- Clio Manage
Additional Information:
n/a
Resolution:
If your email address has already been used for another Account's login it will have to be disabled and released to be able to be used again for your current Account. This can also occur if the User has an existing Clio for Client (previously known as Clio Connect) account.
- If this is the issue, then please click here to learn how to update a Clio for Co-Counsel email
If the issue is not related to Clio for Co-Counsel, then please reach out to Clio Support at 1-888-858-2546 ex. 2 for assistance with this.