KCS - My Bill Falls Off the Page

Issue:

  • The writing on my invoice goes off the side of the page
  • Text is running off the page

Environment:

  • Clio Web App

Additional Information:

n/a

Cause:

This can occur if an entry or note on the Bill includes a long string of text without any spaces, such as a URL. Because there is no space in the text, the string continues off the page instead of moving onto another line.

Resolution:

  1. View the Bill
  2. Locate the long string(s)
  3. Edit the Bill
  4. Add a space to break up the long string of text (or delete it entirely)
  5. Click Save invoice
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