Matter is Missing a Client

Issue:

• Matter has no client attached 
• No Contact is associated to a Matter
• When viewing Matter Dashboard, Contact says "No Client"
• When I edit a Matter, no client appears

Environment:

• Clio Manage

Additional Information:

• Only administrators can access the Recovery Bin 

Cause:

• The client has been deleted. To resolve the issue, recover the client. 

Resolution:

1. Select Settings 
2. Select Recovery Bin 
3. Select Filter 
4. Update the Type to Person
5. Locate the deleted Contact 
6. Select Recover below the Contact