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How Do I Reopen a Closed Matter?

Question:

  • If I closed a Matter, can I reopen it?
  • How do I update the Matter status?
  • How do I open a Matter that has been closed?

Environment:

  • Clio Manage

Additional Information:

  • Under Matter Information in the Edit Matter Page, you will now see a Closed date which will update itself once you re-close this Matter.
  • The Reopen date will not show under Open Date. It will remain the original date that the Matter was opened. 

Answer:

  1. Go to Matters
  2. Click on Filters on the right
  3. Go to Status Date, then select Closed
  4. Click Edit on the Matter you would like to open
  5. Set the status to Open
  6. Click Save Matter
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