How Do I Reopen a Closed Matter?
- If I closed a Matter, can I reopen it?
- How do I update the Matter status?
- How do I open a Matter that has been closed?
- Under Matter Information in the Edit Matter Page, you will now see a Closed date which will update itself once you re-close this Matter.
- The Reopen date will not show under Open Date. It will remain the original date that the Matter was opened.
- Go to Matters
- Click on Filters on the right
- Go to Status Date, then select Closed
- Click Edit on the Matter you would like to open
- Set the status to Open
- Click Save Matter