Why Am I Getting a "Bad Request" Error When Trying to Sync to Office 365

Objective:

• Error when trying to sync to Office 365
• I am unable to sync to Office 365
• Getting an error when syncing to Office 365

Environment:

• Clio Manage
• Office 365

Additional Information:

n/a

Answer:

The subscription type is not supported. For example, trying to use your Outlook credentials when asked to sign in to Office 365.