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KCS - Why are the Totals Different When Generating the Revenue Report in PDF and CSV File Formats?

Objective:

  • To learn why the total column is different when viewing the Revenue Report in a PDF vs a CSV

Environment:

  • Web App

Additional Information:

n/a

Answer:

The Revenue Report generated in a PDF includes Time that is not associated with a Matter. However, the same report generated in a CSV does not.

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