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Are Maildrop Email Addresses Unique to the User or Contact in Clio?

Objective:

  • Unique identifier for Maildrop Email Address 
  • Email forwarding address unique to each firm member 

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

No, Maildrop Addresses are unique to each Matter and will not change for that Matter. It is recommended to save the Maildrop Address in your email account as "<MATTER NAME> Maildrop".

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