Issue:
- The Billed Hours Total per Timekeeper on a Bill are not as expected
Environment:
- Clio Web App
Additional Information:
n/a
Cause:
Inadvertent assignment of hours to another Clio user
Resolution:
- Review the line items on the Bill for accuracy
- Delete a Draft Bill or Void an Approved Bill once error is identified
- Edit the relevant Time Entry/ies under the global or Matter Activities sub-tab to correct the Clio user
- Generate a new Bill