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How Does the QuickBooks Online Trust Accounting Sync Work?


  • Understanding the Trust Account Sync from Clio Manage to QuickBooks Online


  • Clio Manage
  • QuickBooks Online

Additional Information:

  • We do not currently support the Check Writing functionality in QuickBooks. The following article describes what will happen if you use the Check Feature in QuickBooks: A Double Entry is Created when I Create a Check in Quickbooks with the Trust Sync Feature 
  • Note: The Trust Sync will only pull in transactions entered on or after the date specified in the Trust Sync section on the QuickBooks Online sync settings page in Settings > Bill Syncing
  • For more information on how to set up your general QuickBooks Online account, please see here


The Trust Sync will push all of the following to QuickBooks Online:

  • Manual additions or subtractions of trust funds
  • Matter to Matter transfers of trust funds
  • Payments made to Trust Requests
  • Payments on Revenue Bills from a trust account
  • Edits to any of these transactions

A Trust Account in Clio will need to map in QuickBooks Online to both:  

  • Trust Bank Account (an Asset account)
    • This bank account is an asset account that will match your physical bank account to hold the funds.
  • And a Liability Ledger (a Liability account)
    • Since any assets collected in the Trust bank account are not really assets but Liabilities, the Liability Ledger tracks the Trust funds so it doesn’t appear that the funds belong to you.

For a detailed explanation on why the sync requires both a Trust Asset Account and a Trust Liability Account, click here

A transaction to a Trust Account in Clio can be matched fairly straightforward in QuickBooks Online:

  1. A payment of money into Trust in Clio is a Journal Entry with:
    • A Debit to the Trust Bank Account (asset account) - Increases Trust Bank Account
    • A Credit to the Liability Ledger (liability account) - Increases Liability Ledger
  2. Removing money from a Trust Account in Clio for any reason is:
    • A Credit to the Trust Bank Account (asset account) - Decreases Trust Bank Account
    • A Debit to the Liability Ledger (liability account) - Decreases Liability Ledger
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