KCS - Why isn't the Calendar I Created for a User Syncing?

Objective:

  • I created a Calendar for a new User and shared it with the firm but it's not syncing on their account

Environment:

  • Clio Web App

Additional Information:

How To Share My Calendar With Other Firm Members

Answer:

Each user has their own calendar which, by default, is not shared. Adding a New Calendar titled their name creates a duplicate calendar which is not synced with theirs. Instead of creating a New Calendar, have the user go to Calendar > Sharing and add permissions from there. You will not be able to do it from your account, even if you are an administrator.

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