Why Don't My Time Entries Match Amounts Billed?

Objective:

• To learn why the amount of Billed Time showing within a Matter doesn't equal the sum showing on the Billing History Report

Environment:

• Clio Web app

Additional Information:

n/a

Answer:

There are a few possible for reasons for this:

• A discount was applied to the whole Bill
• A discount was applied to specific Line Items of the Bill
• A change was made to the Qty or Rate of one or more Line Items on the Bill, and the Update records checkbox was not selected when saving the Invoice.