My Client is not listed as a Billable Client

Issue:

• My Client/Matter is not showing up under Billable Clients in the Bills tab
• Can't find a Client who has outstanding Expenses and Time to Bill

Environment:

• Clio Manage

Additional Information:

n/a

Cause:

There are a few possible causes for this:

1. The Matter is not Billable
2. The Matter has no Activities to Bill
3. There is no Client associated to the Matter
4. The Matter only has Time Entries with a duration of 0.
5. The Activities are already on a Draft or Approved Bill

Resolution:

To Add a Client to a Matter:

1. Navigate to the Matter page
2. Click Edit
3. Select the appropriate client from the Client drop down menu
4. Select Save Matter