Collect eCheck and card payments directly through Clio. Find out how.

How Long Will I Stay Logged Into Clio?

Objective:

  • When will Clio automatically sign me out?
  • When does my Clio session expire?
  • Does the application automatically log-off, lock, or terminate a session after a predetermined time of inactivity?

Environment:

  • Clio Manage

Additional Information:

  • This applies to both Clio and Clio Connect users.

Answer:

By default, users will be logged out after 67 hours of inactivity.

Users with two-factor authentication enabled can opt to extend their session by selecting, "Keep me logged in for 1 week" on the two-factor code entry page.

You are considered inactive if you close the window without logging out of Clio first, OR if you have an idle browser window open to the app.clio.comeu.app.clio.com, or ca.app.clio.com

 

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality