KCS - Can I Make the "To" and "From" Field of an Email/Phone Log to a Non-Contact?

Objective:

  • "To" and "From" field of the Communication logs (phone and email) only accept Contacts 

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

No, the "To" and "From" field of a Communication log must be a Contact. If you have it sent from someone who is not a Contact, I would recommend entering them in the body of the Communication. 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality