Objective:
- Why Isn't My 2FA Backup Code Working
- Why is Two Factor Authentication Backup Code not being accepted
- Access my Clio account with 2-factor security
- Can't login with backup code
Environment:
- Clio Manage
Additional Information:
Answer:
- Ensure that you are using the full 8 digit backup code
- Check that you are using a backup code that has not been used before
- Make sure to select Use Backup Verification Code on the "2-step Verification" screen before entering the code -- it does not work in the "Password" field