- I looked at my error files for the migration and it says "Matter Not Found" what does this mean?
- Why wasn't the Matter found in my Migration
- Clio Web App
Please note that success of any data migration depends primarily on the quality of the data set provided to us. Before attempting to migrate your information into Clio, you should ensure that your data is consistently formatted, well organized, sufficiently backed up, and stored securely. If you are not certain, it is recommended that you consult with your Clio representative before proceeding
The reason this error appears in the import error files is because the connection between the Matter Numbering and Time Entries does not match. This error occurs basically because a Time Entry, Expense, Task or Calendar Entry cannot be found for import.