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KCS - How to Void an Invoice with a $0 Balance

Objective:

  • Determine if you can void an invoice that has had a 100% discount applied
  • Can I Void a Bill With a 100% Discount Applied?
  • Delete Discounted Bill
  • Edit fully Discounted Bill
  • Void a $0 Bill
  • Delete bill with negative balance
  • Void Bill with Negative Balance

Environment:

  • Clio Web App

Additional Information:

Yes, it is possible to Void a Bill if the $0.00 balance if it is the result of a payment or partial payment. For more information on voiding paid Bills, click here

Answer:

  1. Access the Contact card that the Bill is associated with
  2. Select the Bills tab of the Contact
  3. Locate the Bill on the following page and select Void
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