Objective:

• Correct updated user name on past time entries

Environment:

• Clio Manage

Additional Information:

• Is It Better to Deactivate or Replace a User?

• How to Change a User's Name in Manage

• How Do I Deactivate a User in Clio Manage?

• How Do I Add a New User in Clio Manage?

Answer:

1. Change the name of the User back to the previous User
2. Deactivate the User
3. Send an invitation to the new User