The 2020 Legal Trends Report is now available. Get the latest insights here.

I Have a New Device and Am Trying to Use My Back-up Codes to Log in to Clio. Which Back-up Code Do I Use from the List?

Question:

  • When setting up two-factor authentication, I was given a text file with a list of 8 character-long codes. Which one do I use? 

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

• You may use any of the codes from the list but each code can only be used once.

• It's recommended that you start at the top and work your way down so you can keep track of which codes have been used.

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality